Shipping methods

Shipping costs
For delivery in Germany shipping costs are

awnings 99,- Euro, large shading 189,- Euro for patio roofs 239,- Euro

For delivery to Austria, the United Kingdom, Belgium, the Netherlands, France, Luxembourg, Spain we charge for

129,- Euro for awnings, 289,- Euro for large shades, 315,- Euro for patio roofs.

For products from Awnings Accessories and Spare Parts and Accessories Radiant Heaters 11,- euro

For delivery to Switzerland we charge for

350,- Euro for awnings, 350,- Euro for conservatory shading, 350,- Euro for patio roofs.

For s products from awnings accessories and spare parts and accessories radiant heaters 11,- euro

For deliveries to non-EU countries, additional customs duties and charges apply.

Further information can be found for example at

http://ec.europa.eu/taxation_customs/dds/cgi-bin/tarchap?Lang=DE

and on import sales tax at http://auskunft.ezt-online.de/ezto/Welcome.do

and especially for Switzerland at

http://xtares.admin.ch/tares/login/loginFormFiller.do

Collection:

There are no shipping costs for collection in our shop.

Delivery conditions and self-delivery reservation

The delivery time can always be seen on the product page.

If not all ordered products are in stock, we are entitled to make partial deliveries at our expense, as far as this is reasonable for you.

Should the delivery of the goods fail despite three delivery attempts, we can withdraw from the contract.
Any payments made will be refunded to you immediately.

If the ordered product is not available because we are not supplied with this product by our suppliers through no fault of our own, we may withdraw from the contract. In this case, we will inform you immediately and, if necessary, propose the delivery of a comparable product. If no comparable product is available or if you do not wish to receive a comparable product, we will immediately reimburse you for any payments already made.

Depending on the type of product, our products are delivered by factory lorry, forwarding agent or parcel service. You can see whether your ordered goods will be delivered by lorry or parcel service in the online shop under the respective product composition.
Deliveries via factory truck forwarding will always be notified by telephone!
So don’t forget to give us your telephone number when placing an order !

The shipping costs and the resulting total amount are calculated by the shopping basket system during the ordering process.
You will therefore see the amount you have to pay before sending the order.

In case of collective orders of several products from different product categories, the higher shipping costs will be charged once.

There is no minimum order value.
All prices are in EUR and include VAT of 19%.